vAssist.ai, a Natural Language Processing (NLP) platform, enables bot developers to train machine learning models for intent classification and entity extraction. This platform is available as a SaaS model which exposes easy-to-use REST APIs to train and parse natural language inputs. It also provides a multi-tenant user interface dashboard which can be used to annotate and visualize training data expressions and train machine learning models in the cloud.

VMware customers who are serious about building conversational interfaces can benefit from this platform. With this Fling we trained a sample model for vRealize Automation. Users can chat with the test bot to query available catalog services and initiate a provisioning request in a natural, conversational way. Please note that we are using a sample internal environment for vRealize Automation.

Features

• NLU Engine for Intent and entity extraction
• Customizable NLU pipeline
• Rule based and ML based Conversation Engine
• Privacy of the data
• Scalable and Fault Tolerant
• REST APIs exposed for integration with multiple channels and platforms