Comment thread started by Visitor on Horizon Toolbox

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Sep 12, 2019

Hi Team, After installing it fails to load with an error "Failed starting the service, please start Tomcat manually."

>>> commons-daemon Log
[2019-09-13 15:37:35] [info] [387756] Commons Daemon procrun (1.1.0.0 64-bit) started
[2019-09-13 15:37:35] [info] [387756] Service Tomcat8 name Apache Tomcat 8.5 Tomcat8
[2019-09-13 15:37:35] [info] [387756] Service 'Tomcat8' installed
[2019-09-13 15:37:35] [info] [387756] Commons Daemon procrun finished
[2019-09-13 15:37:36] [info] [388352] Commons Daemon procrun (1.1.0.0 64-bit) started
[2019-09-13 15:37:36] [info] [388352] Running 'Tomcat8' Service...
[2019-09-13 15:37:36] [info] [388064] Starting service...
[2019-09-13 15:37:36] [error] [388064] Failed creating Java
[2019-09-13 15:37:36] [error] [388064] ServiceStart returned 1
[2019-09-13 15:37:36] [info] [388352] Run service finished.
[2019-09-13 15:37:36] [info] [388352] Commons Daemon procrun finished
[2019-09-13 15:39:38] [info] [389952] Commons Daemon procrun (1.1.0.0 64-bit) started
[2019-09-13 15:39:38] [info] [389952] Running 'Tomcat8' Service...
[2019-09-13 15:39:38] [info] [389980] Starting service...
[2019-09-13 15:39:38] [error] [389980] Failed creating Java
[2019-09-13 15:39:38] [error] [389980] ServiceStart returned 1
[2019-09-13 15:39:38] [info] [389952] Run service finished.
[2019-09-13 15:39:38] [info] [389952] Commons Daemon procrun finished

>>> Windows Event Logssays
The Apache Tomcat 8.5 Tomcat8 service terminated with service-specific error Incorrect function..

>>>Checked Windows config and JRE_HOME is configured
C:\Program Files\VMware\VMware View\Server\jre\

Sep 12, 2019

Horizon Connection Server 7.9.0 13956742