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Mar 29, 2019
Mar 31, 2019

Dear celticsdb23,

I believe the issue has been resolved, could you please try and let me know if you still find the problem?
Thanks,
Heejoneg

Apr 01, 2019

ok thank you. checking it now and I will report back.

Thanks!
Dave

Mar 29, 2019

Sorry for the trouble!
Yes, I have noticed the issues and informed the team.
I will let you know the update soon.

Mar 28, 2019
Mar 28, 2019

Hi Ptruitt,

The apigw.vmware.com site is fine. It seems like the ESXi compatibility checker script is unable to find the vSphere version from your host.
When did you download the script? Could you please try the latest ESXi compatibility checker script and let me know if you still have the issue?
Thanks,
Heejeong

Mar 31, 2019

Dear Ptruitt, DennisR,

Could you please try again? I believe the issue has been fixed.
Please let me know if you still find the problem.
Thanks!
Heejeong

Apr 03, 2019

It is working for me too. Thank you!

Apr 01, 2019

Hi!
Yes - resolved ! Thanks for your Quick work on this.

Don't know how I would be able to go through all hosts without this utility. Great work. Thanks!

Apr 01, 2019

Thanks, DennisR
Heejeong

Mar 29, 2019

Hi. I'm having the the same/similiar issue. Downloaded the script this morning so it should be the latest.

Output:
HostAgent esx1.vgregion.se> i

Host esx1.domain.se (TEST): VMware ESX Server 6.0.0 (VMware ESXi 6.0.0 build-10719132)

HostAgent esx1.domain.se> up
Get https://apigw.vmware.com/m4/compatibility/v1/releases?productId=1:500
[ERROR] Failed to get Release information: Release information is required

Mar 29, 2019

Sorry for the trouble. we are working on it and let you know the update asap.
Thanks,

Mar 12, 2019

Hi ,
I have a Question
I'm caring about the influence & performance to my production system by this tool when I run this.
I'm looking for something readme file to see this concern but I could't find it...

Do we need to stop guest os or need to move to [maintenance mode] before running this tool ?
Any other concern ?
Please teach me. thanks.

Mar 12, 2019

Hi sskmn,

No, no need to do anything.
This tool simply collects hardware configurations of your hosts. It's the same as browsing host details using MOB (Managed Object Browser)
So far, I haven't received any performance concerns, but you can certainly try with a small cluster or datacenter first.
Thanks,
Heejeong

Feb 08, 2019

Hello, I seem to be having a problem when trying to run the tool against a host. It is failing trying to reach the Compatibility API site. I have tried setting a proxy with the -p on the command line as well as setting a proxy inside IE. I don't have a problem with other scripts (PowerShell, etc) trying to reach external sites. Any Ideas?

Datacenter ADCDC_MGT> host 1

HostAgent adcsvmimgt102.multihosp.net> comp -s
[Host adcsvmimgt102.multihosp.net] Collecting hardware information... (poweredOn)
[ERROR] Failed to access VMware Compatibility API, please check your Internet connection or contact VMware Compatibility API administrator

HTTPSConnectionPool(host='apigw.vmware.com', port=443): Max retries exceeded with url: /m4/compatibility/v1/releases?productId=1 (Caused by SSLError(SSLError("bad handshake: Error([('SSL routines', 'tls_process_server_certificate', 'certificate verify failed')])")))
[ERROR] Valid release information is required: poweredOn

Feb 08, 2019

Hi Joe,

I think it failed the SSL certificate validation. Could you please try the "-n" option? It will bypass the validation.
Thanks,
Heejeong

Feb 08, 2019

That worked! Thanks so much. Keep up the great work!