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Aug 04, 2021

Having zero success getting migrated apps to register in AV4 manager. The JSON and VMDK export, I place the files in PPV/packages directory. I upload via AV web ui, files appear in datastore, and yet nothing appears in the Applications tab. I have even attempted the work around mentioned by Adam C. and still no luck. I have reinstalled AV4, recreated the DB, tried different datastores. I am at a loss. Any help would be appreciated from here.

Aug 08, 2021

Hello,

Please help to get the AVM logs after trying to reproduce this.

Thanks,
-Mani.

Aug 09, 2021

Here are some of the relevant logs

[EA_TELEWORK_01_vSAN] appvolumes/packages_templates/Adobe_Reader_11.0.23_workstation_b21b61790e.vmdk" was successful and took 22354.06ms
[2021-08-09 13:41:38 UTC] P2096DJ2285 INFO Cvo: Converting volume "[EA_TELEWORK_01_vSAN] appvolumes/packages_templates/Adobe_Reader_11.0.23_workstation_b21b61790e.vmdk"
[2021-08-09 13:41:38 UTC] P2096DJ2285 INFO Cvo: [AdapterState] Active - "Hypervisor <VMware vCenter#15797940 appvolmgr_av4@vsphere.local@eagnmnvdivc1.usps.gov>" - 24 secs old - Ping took 0ms
[2021-08-09 13:41:38 UTC] P2096DJ2285 INFO Cvo: Hypervisor Pool: Acquired "vcenter" adapter 1 of 25 for "vcenter614124159" in 0.0 seconds
[2021-08-09 13:41:38 UTC] P2096DJ2285 INFO Cvo: Validating SSL certificate for "eagnmnvdivc1.usps.gov": Trusted by an administrator
[2021-08-09 13:41:38 UTC] P2096DJ2285 INFO Cvo: Validated SSL certificate for "eagnmnvdivc1.usps.gov". Validation Result = true, Validation Status = 2.
[2021-08-09 13:41:38 UTC] P2096DJ2285 INFO Cvo: Validating SSL certificate for "eagnmnvdivc1.usps.gov": Trusted by an administrator
[2021-08-09 13:41:38 UTC] P2096DJ2285 INFO Cvo: Validated SSL certificate for "eagnmnvdivc1.usps.gov". Validation Result = true, Validation Status = 2.
[2021-08-09 13:41:38 UTC] P2096DJ2285 INFO RvSphere: Searching datastore "[EA_TELEWORK_01_vSAN] appvolumes/packages_templates" non-recursively with file details
[2021-08-09 13:41:38 UTC] P2096DJ2285 INFO RvSphere: Query: - Pattern: ["Adobe_Reader_11.0.23.vmdk"]
[2021-08-09 13:41:38 UTC] P2096DJ2285 INFO RvSphere: SearchDatastore_Task task: session[525789be-c8a5-2880-396c-516ee987c33f]52659d83-1cf1-6667-b759-a9b81e51b09e
[2021-08-09 13:41:38 UTC] P2096DJ2285 INFO RvSphere: Task total time: 0.012299s (execution time 0.011964s)
[2021-08-09 13:41:38 UTC] P2096DJ2285 INFO RvSphere: Task SearchDatastore_Task completed successfully
[2021-08-09 13:41:38 UTC] P2096DJ2285 INFO Cvo: [AdapterState] Active - "Hypervisor <VMware vCenter#15797940 appvolmgr_av4@vsphere.local@eagnmnvdivc1.usps.gov>" - 24 secs old - Ping took 0ms
[2021-08-09 13:41:38 UTC] P2096DJ2285 INFO Cvo: Hypervisor Pool: Acquired "vcenter" adapter 1 of 25 for "vcenter614124159" in 0.0 seconds
[2021-08-09 13:41:38 UTC] P2096DJ2285 INFO RvSphere: Attempting to update descriptor content at "[EA_TELEWORK_01_vSAN] appvolumes/packages_templates/Adobe_Reader_11.0.23.vmdk"
[2021-08-09 13:41:38 UTC] P2096DJ2285 INFO RvSphere: Enqueue download of "[EA_TELEWORK_01_vSAN] appvolumes/packages_templates/Adobe_Reader_11.0.23.vmdk"
[2021-08-09 13:41:38 UTC] P2096DJ2285 INFO RvSphere: Downloading file "Adobe_Reader_11.0.23.vmdk" from: https://eagnmnvdivc1.usps.gov/folder/appvolumes/packages_templates/Adobe_Reader_11.0.23.vmdk?dcPath=EA_VDI_01&dsName=EA_TELEWORK_01_vSAN
[2021-08-09 13:41:39 UTC] P2096DJ2285 INFO RvSphere: Downloaded file "Adobe_Reader_11.0.23.vmdk" (529 bytes) successfully
[2021-08-09 13:41:39 UTC] P2096DJ2285 INFO RvSphere: Updating "ddb.deletable = "false"" to "ddb.deletable = "true"" in descriptor file "[EA_TELEWORK_01_vSAN] appvolumes/packages_templates/Adobe_Reader_11.0.23.vmdk"
[2021-08-09 13:41:39 UTC] P2096DJ2285 INFO RvSphere: Enqueue upload of 528 bytes to "[EA_TELEWORK_01_vSAN] appvolumes/packages_templates/Adobe_Reader_11.0.23.vmdk"
[2021-08-09 13:41:39 UTC] P2096DJ2285 INFO RvSphere: Uploading file "Adobe_Reader_11.0.23.vmdk" to: https://eagnmnvdivc1.usps.gov/folder/appvolumes/packages_templates/Adobe_Reader_11.0.23.vmdk?dcPath=EA_VDI_01&dsName=EA_TELEWORK_01_vSAN
[2021-08-09 13:41:40 UTC] P2096DJ2285 INFO RvSphere: Uploaded file "Adobe_Reader_11.0.23.vmdk" successfully
[2021-08-09 13:41:40 UTC] P2096DJ2285 INFO Cvo: [AdapterState] Active - "Hypervisor <VMware vCenter#15797940 appvolmgr_av4@vsphere.local@eagnmnvdivc1.usps.gov>" - 26 secs old - Ping took 0ms
[2021-08-09 13:41:40 UTC] P2096DJ2285 INFO Cvo: Hypervisor Pool: Acquired "vcenter" adapter 1 of 25 for "vcenter614124159" in 0.0 seconds
[2021-08-09 13:41:40 UTC] P2096DJ2285 INFO Cvo: Validating SSL certificate for "eagnmnvdivc1.usps.gov": Trusted by an administrator
[2021-08-09 13:41:40 UTC] P2096DJ2285 INFO Cvo: Validated SSL certificate for "eagnmnvdivc1.usps.gov". Validation Result = true, Validation Status = 2.
[2021-08-09 13:41:40 UTC] P2096DJ2285 INFO Cvo: Validating SSL certificate for "eagnmnvdivc1.usps.gov": Trusted by an administrator
[2021-08-09 13:41:40 UTC] P2096DJ2285 INFO Cvo: Validated SSL certificate for "eagnmnvdivc1.usps.gov". Validation Result = true, Validation Status = 2.
[2021-08-09 13:41:40 UTC] P7948R1983 INFO Started GET "/log?&color=1&html=1&bytes=50000&_=1628516479722" for 56.207.82.108 at 2021-08-09 08:41:40 -0500
[2021-08-09 13:41:40 UTC] P7948R1983 INFO Processing by LogsController#tail as TEXT
[2021-08-09 13:41:40 UTC] P7948R1983 INFO Parameters: {"color"=>"1", "html"=>"1", "bytes"=>"50000", "_"=>"1628516479722"}
[2021-08-09 13:41:40 UTC] P7948R1983 INFO Referred by https://eagnmnwbp15f2.usa.dce.usps.gov/activity using Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36 Edg/92.0.902.67
[2021-08-09 13:41:40 UTC] P7948R1983 INFO Current Request roles: ["Administrators"], user: Stickells, Travis J - GH7BQ0-MIG (2)
[2021-08-09 13:41:40 UTC] P7948R1983 INFO Rendering html template
[2021-08-09 13:41:40 UTC] P7948R1983 INFO Rendered html template (0.0ms)
[2021-08-09 13:41:40 UTC] P7948R1983 INFO Completed 200 OK in 11ms (Views: 0.9ms | ActiveRecord: 2.8ms)
[2021-08-09 13:41:40 UTC] P7948R1983 INFO

[2021-08-09 13:41:41 UTC] P2096DJ2285 INFO RvSphere: CreateVM_Task task: task-19189405
[2021-08-09 13:41:42 UTC] P8552 INFO Cvo: [AdapterState] Active - "Hypervisor <VMware vCenter#23253440 appvolmgr_av4@vsphere.local@eagnmnvdivc1.usps.gov>" - 41 secs old - Ping took 0ms
[2021-08-09 13:41:42 UTC] P8552 INFO Cvo: [AdapterState] Not Connected - "Hypervisor <Multiple vCenters>" - 719 secs old
[2021-08-09 13:41:42 UTC] P2096DJ2285 INFO RvSphere: Task total time: 1.572405s (execution time 1.563783s)
[2021-08-09 13:41:42 UTC] P2096DJ2285 INFO RvSphere: Task CreateVM_Task completed successfully
[2021-08-09 13:41:42 UTC] P2096DJ2285 INFO RvSphere: Created VM "rvsphere_xms_temp_jnoydlmq" (vm-227514)
[2021-08-09 13:41:43 UTC] P2096DJ2285 INFO RvSphere: Unable to locate VirtualMachine where name matches "Adobe_Reader_11.0.23_jnoydlmq"
[2021-08-09 13:41:43 UTC] P2096DJ2285 INFO RvSphere: Cloning from "rvsphere_xms_temp_jnoydlmq" to "Adobe_Reader_11.0.23_jnoydlmq"
[2021-08-09 13:41:43 UTC] P2096DJ2285 INFO RvSphere: CloneVM_Task task: task-19189406 (cancelable)
[2021-08-09 13:41:45 UTC] P10368R1111 INFO Started GET "/log?&color=1&html=1&bytes=50000&_=1628516479723" for 56.207.82.108 at 2021-08-09 08:41:45 -0500
[2021-08-09 13:41:45 UTC] P10368R1111 INFO Processing by LogsController#tail as TEXT
[2021-08-09 13:41:45 UTC] P10368R1111 INFO Parameters: {"color"=>"1", "html"=>"1", "bytes"=>"50000", "_"=>"1628516479723"}
[2021-08-09 13:41:45 UTC] P10368R1111 INFO Referred by https://eagnmnwbp15f2.usa.dce.usps.gov/activity using Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36 Edg/92.0.902.67
[2021-08-09 13:41:45 UTC] P10368R1111 INFO Current Request roles: ["Administrators"], user: Stickells, Travis J - GH7BQ0-MIG (2)
[2021-08-09 13:41:45 UTC] P10368R1111 INFO Rendering html template
[2021-08-09 13:41:45 UTC] P10368R1111 INFO Rendered html template (0.0ms)
[2021-08-09 13:41:45 UTC] P10368R1111 INFO Completed 200 OK in 11ms (Views: 0.8ms | ActiveRecord: 2.8ms)

[2021-08-09 13:41:51 UTC] P2096DJ2285 INFO RvSphere: Task total time: 8.158385s (execution time 8.153472s)
[2021-08-09 13:41:51 UTC] P2096DJ2285 INFO RvSphere: Task CloneVM_Task completed successfully
[2021-08-09 13:41:51 UTC] P2096DJ2285 INFO RvSphere: Cloned VM "rvsphere_xms_temp_jnoydlmq"
[2021-08-09 13:41:51 UTC] P2096DJ2285 INFO RvSphere: Searching datastore "[EA_TELEWORK_01_vSAN] Adobe_Reader_11.0.23_jnoydlmq" non-recursively with file details
[2021-08-09 13:41:51 UTC] P2096DJ2285 INFO RvSphere: Query: - Pattern: ["Adobe_Reader_11.0.23_jnoydlmq.vmdk"]
[2021-08-09 13:41:51 UTC] P2096DJ2285 INFO RvSphere: SearchDatastore_Task task: session[525789be-c8a5-2880-396c-516ee987c33f]529c3406-4c44-6d07-45dd-476f0f6eda6e
[2021-08-09 13:41:51 UTC] P2096DJ2285 INFO RvSphere: Task total time: 0.068245s (execution time 0.064016s)
[2021-08-09 13:41:51 UTC] P2096DJ2285 INFO RvSphere: Task SearchDatastore_Task completed successfully
[2021-08-09 13:41:51 UTC] P2096DJ2285 INFO RvSphere: Searching datastore "[EA_TELEWORK_01_vSAN] Adobe_Reader_11.0.23_jnoydlmq" non-recursively with file details
[2021-08-09 13:41:51 UTC] P2096DJ2285 INFO RvSphere: Query: - Pattern: ["Adobe_Reader_11.0.23_jnoydlmq-flat.vmdk"]
[2021-08-09 13:41:51 UTC] P2096DJ2285 INFO RvSphere: SearchDatastore_Task task: session[525789be-c8a5-2880-396c-516ee987c33f]52c3681e-d8ac-668a-272e-8310c18e9f7b
[2021-08-09 13:41:51 UTC] P2096DJ2285 INFO RvSphere: Task total time: 0.005592s (execution time 0.005356s)
[2021-08-09 13:41:51 UTC] P2096DJ2285 INFO RvSphere: Task SearchDatastore_Task completed successfully
[2021-08-09 13:41:51 UTC] P2096DJ2285 INFO RvSphere: Moving disk from "[EA_TELEWORK_01_vSAN] Adobe_Reader_11.0.23_jnoydlmq/Adobe_Reader_11.0.23_jnoydlmq.vmdk" to "[EA_TELEWORK_01_vSAN] appvolumes/packages_templates/Adobe_Reader_11.0.23.vmdk"
[2021-08-09 13:41:51 UTC] P2096DJ2285 INFO RvSphere: MoveVirtualDisk_Task task: task-19189407
[2021-08-09 13:41:52 UTC] P2096DJ2285 INFO RvSphere: Task total time: 0.099888s (execution time 0.093303s)
[2021-08-09 13:41:52 UTC] P2096DJ2285 ERROR RvSphere: vSphere operation failed: Cannot complete the operation because the file or folder [EA_TELEWORK_01_vSAN] appvolumes/packages_templates/Adobe_Reader_11.0.23.vmdk already exists
[2021-08-09 13:41:52 UTC] P2096DJ2285 ERROR RvSphere: Failed to move file: "[EA_TELEWORK_01_vSAN] Adobe_Reader_11.0.23_jnoydlmq/Adobe_Reader_11.0.23_jnoydlmq.vmdk" to "[EA_TELEWORK_01_vSAN] appvolumes/packages_templates/Adobe_Reader_11.0.23.vmdk"
[2021-08-09 13:41:52 UTC] P2096DJ2285 ERROR RvSphere: Failed to convert "[EA_TELEWORK_01_vSAN] appvolumes/packages_templates/Adobe_Reader_11.0.23_workstation_b21b61790e.vmdk" to "[EA_TELEWORK_01_vSAN] appvolumes/packages_templates/Adobe_Reader_11.0.23.vmdk", Moving volume to final location failed
[2021-08-09 13:41:52 UTC] P2096DJ2285 INFO RvSphere: Destroy_Task task: task-19189408
[2021-08-09 13:41:56 UTC] P5456R1103 INFO Started GET "/log?&color=1&html=1&bytes=50000&_=1628516479727" for 56.207.82.108 at 2021-08-09 08:41:56 -0500
[2021-08-09 13:41:56 UTC] P5456R1103 INFO Processing by LogsController#tail as TEXT
[2021-08-09 13:41:56 UTC] P5456R1103 INFO Parameters: {"color"=>"1", "html"=>"1", "bytes"=>"50000", "_"=>"1628516479727"}
[2021-08-09 13:41:56 UTC] P5456R1103 INFO Referred by https://eagnmnwbp15f2.usa.dce.usps.gov/activity using Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36 Edg/92.0.902.67
[2021-08-09 13:41:56 UTC] P5456R1103 INFO Current Request roles: ["Administrators"], user: Stickells, Travis J - GH7BQ0-MIG (2)
[2021-08-09 13:41:56 UTC] P5456R1103 INFO Rendering html template
[2021-08-09 13:41:56 UTC] P5456R1103 INFO Rendered html template (0.0ms)
[2021-08-09 13:41:56 UTC] P5456R1103 INFO Completed 200 OK in 12ms (Views: 0.9ms | ActiveRecord: 3.1ms)
[2021-08-09 13:41:56 UTC] P5456R1103 INFO

[2021-08-09 13:41:59 UTC] P2096DJ2285 INFO RvSphere: SearchDatastore_Task task: session[525789be-c8a5-2880-396c-516ee987c33f]528e8eb4-a32b-101a-6c9f-5f659d31e018
[2021-08-09 13:41:59 UTC] P2096DJ2285 INFO RvSphere: Task total time: 0.018431s (execution time 0.018282s)
[2021-08-09 13:41:59 UTC] P2096DJ2285 INFO RvSphere: File [EA_TELEWORK_01_vSAN] rvsphere_xms_temp_jnoydlmq was not found
[2021-08-09 13:41:59 UTC] P2096DJ2285 INFO RvSphere: Destroy_Task task: task-19189409
[2021-08-09 13:42:00 UTC] P2096DJ2285 INFO RvSphere: Task total time: 0.759166s (execution time 0.754373s)
[2021-08-09 13:42:00 UTC] P2096DJ2285 INFO RvSphere: Task Destroy_Task completed successfully
[2021-08-09 13:42:00 UTC] P2096DJ2285 INFO RvSphere: Searching datastore "[EA_TELEWORK_01_vSAN] Adobe_Reader_11.0.23_jnoydlmq" non-recursively
[2021-08-09 13:42:00 UTC] P2096DJ2285 INFO RvSphere: Query: - Pattern: ["nosuchfile"]
[2021-08-09 13:42:00 UTC] P2096DJ2285 INFO RvSphere: SearchDatastore_Task task: session[525789be-c8a5-2880-396c-516ee987c33f]52db5a41-152f-b11c-7580-23c503490095
[2021-08-09 13:42:02 UTC] P2096DJ2285 INFO RvSphere: SearchDatastore_Task task: session[525789be-c8a5-2880-396c-516ee987c33f]52db5a41-152f-b11c-7580-23c503490095
[2021-08-09 13:42:02 UTC] P2096DJ2285 INFO RvSphere: Task total time: 0.018858s (execution time 0.018556s)
[2021-08-09 13:42:02 UTC] P2096DJ2285 INFO RvSphere: File [EA_TELEWORK_01_vSAN] Adobe_Reader_11.0.23_jnoydlmq was not found
[2021-08-09 13:42:02 UTC] P2096DJ2285 ERROR Cvo: Failed to convert "[EA_TELEWORK_01_vSAN] appvolumes/packages_templates/Adobe_Reader_11.0.23_workstation_b21b61790e.vmdk" (deleting)
[2021-08-09 13:42:02 UTC] P2096DJ2285 INFO Cvo: [AdapterState] Active - "Hypervisor <VMware vCenter#15797940 appvolmgr_av4@vsphere.local@eagnmnvdivc1.usps.gov>" - 48 secs old - Ping took 0ms
[2021-08-09 13:42:02 UTC] P2096DJ2285 INFO Cvo: Hypervisor Pool: Acquired "vcenter" adapter 1 of 25 for "vcenter614124159" in 0.0 seconds
[2021-08-09 13:42:02 UTC] P2096DJ2285 INFO RvSphere: Searching datastore "[EA_TELEWORK_01_vSAN] appvolumes/packages_templates" non-recursively with file details
[2021-08-09 13:42:02 UTC] P2096DJ2285 INFO RvSphere: Query: - Pattern: ["Adobe_Reader_11.0.23_workstation_b21b61790e.vmdk"]
[2021-08-09 13:42:02 UTC] P2096DJ2285 INFO RvSphere: SearchDatastore_Task task: session[525789be-c8a5-2880-396c-516ee987c33f]52cc66b8-985a-afe1-eacc-38904bac2c61
[2021-08-09 13:42:02 UTC] P2096DJ2285 INFO RvSphere: Task total time: 0.063774s (execution time 0.063504s)
[2021-08-09 13:42:02 UTC] P2096DJ2285 INFO RvSphere: Task SearchDatastore_Task completed successfully
[2021-08-09 13:42:02 UTC] P8552R1985 INFO Started GET "/log?&color=1&html=1&bytes=50000&_=1628516479730" for 56.207.82.108 at 2021-08-09 08:42:02 -0500
[2021-08-09 13:42:02 UTC] P8552R1985 INFO Processing by LogsController#tail as TEXT
[2021-08-09 13:42:02 UTC] P8552R1985 INFO Parameters: {"color"=>"1", "html"=>"1", "bytes"=>"50000", "_"=>"1628516479730"}
[2021-08-09 13:42:02 UTC] P8552R1985 INFO Referred by https://eagnmnwbp15f2.usa.dce.usps.gov/activity using Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36 Edg/92.0.902.67
[2021-08-09 13:42:02 UTC] P8552R1985 INFO Current Request roles: ["Administrators"], user: Stickells, Travis J - GH7BQ0-MIG (2)
[2021-08-09 13:42:02 UTC] P8552R1985 INFO Rendering html template
[2021-08-09 13:42:02 UTC] P8552R1985 INFO Rendered html template (0.0ms)
[2021-08-09 13:42:02 UTC] P8552R1985 INFO Completed 200 OK in 11ms (Views: 0.8ms | ActiveRecord: 2.8ms)
[2021-08-09 13:42:02 UTC] P8552R1985 INFO

[2021-08-09 13:42:03 UTC] P5456 INFO Cvo: [AdapterState] Not Connected - "Hypervisor <Multiple vCenters>" - 757 secs old
[2021-08-09 13:42:03 UTC] P2096DJ2285 WARN Cvo: Failed to find volume "[EA_TELEWORK_01_vSAN] appvolumes/packages_templates/Adobe_Reader_11.0.23_workstation_b21b61790e.vmdk": Retrying 1 time(s)
[2021-08-09 13:42:05 UTC] P2096DJ2285 INFO RvSphere: Searching datastore "[EA_TELEWORK_01_vSAN] appvolumes/packages_templates" non-recursively with file details
[2021-08-09 13:42:05 UTC] P2096DJ2285 INFO RvSphere: Query: - Pattern: ["Adobe_Reader_11.0.23_workstation_b21b61790e.vmdk"]
[2021-08-09 13:42:05 UTC] P2096DJ2285 INFO RvSphere: SearchDatastore_Task task: session[525789be-c8a5-2880-396c-516ee987c33f]52ec6aa1-1dbf-a4bd-2348-e5a10ab4cab8
[2021-08-09 13:42:05 UTC] P2096DJ2285 INFO RvSphere: Task total time: 0.007643s (execution time 0.007162s)
[2021-08-09 13:42:05 UTC] P2096DJ2285 INFO RvSphere: Task SearchDatastore_Task completed successfully
[2021-08-09 13:42:06 UTC] P2096DJ2285 WARN Cvo: Failed to find volume "[EA_TELEWORK_01_vSAN] appvolumes/packages_templates/Adobe_Reader_11.0.23_workstation_b21b61790e.vmdk": Retrying 2 time(s)
[2021-08-09 13:42:07 UTC] P5456R1105 INFO Started GET "/log?&color=1&html=1&bytes=50000&_=1628516479731" for 56.207.82.108 at 2021-08-09 08:42:07 -0500
[2021-08-09 13:42:07 UTC] P5456R1105 INFO Processing by LogsController#tail as TEXT
[2021-08-09 13:42:07 UTC] P5456R1105 INFO Parameters: {"color"=>"1", "html"=>"1", "bytes"=>"50000", "_"=>"1628516479731"}
[2021-08-09 13:42:07 UTC] P5456R1105 INFO Referred by https://eagnmnwbp15f2.usa.dce.usps.gov/activity using Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36 Edg/92.0.902.67
[2021-08-09 13:42:07 UTC] P5456R1105 INFO Current Request roles: ["Administrators"], user: Stickells, Travis J - GH7BQ0-MIG (2)
[2021-08-09 13:42:07 UTC] P5456R1105 INFO Rendering html template
[2021-08-09 13:42:07 UTC] P5456R1105 INFO Rendered html template (0.0ms)
[2021-08-09 13:42:07 UTC] P5456R1105 INFO Completed 200 OK in 12ms (Views: 0.9ms | ActiveRecord: 3.3ms)
[2021-08-09 13:42:07 UTC] P5456R1105 INFO

Aug 19, 2021

Hello,

Thank you. We will investigate and get back,

Thanks,
-Mani.

May 28, 2021

Hi,

I've followed the instructions pdf, but my migrated stacks are not showing up in inventory.

I've also tried the inventory import.

In the instructions it says in the App Volumes console to go to Configuration --> Storage and upload templates. This doesn't seem to do anything as it only lists the contents of the templates folder. Am I supposed to upload my migrated stacks to the templates folder and then import?

Any help would be appreciated.

Thanks,

Adam

May 28, 2021

I'm submitting a ticket to VMware as this appears to be an App Volumes console issue.

Jul 12, 2021

Any update on this? I have the same issue.

Jul 13, 2021

I ended up working around the issue by:

1. In vSphere, upload the migrated appstack files to a folder in your datastore other than your packages folder

2. Move the files into the correct packages folder

3. In AppVolumes admin console, Inventory -> Applications -> Rescan

Using these steps worked for me every time.

I'm still not clear why the documentation says to use upload templates, as far as I can tell it isn't relevant to the AppStack migration process.

Jul 13, 2021

Great idea, but I re-read the documentation and it states the following, for anyone who has this issue:

Take the VMDK and JSON and place them in the server ppv\packages directory
THEN go to appvolumes Config>Storage>Upload Templates and you will see your package there. I like the method by Adam C. though.

Jul 13, 2021

I followed the documentation first. Upload the VMDK and JSON into the packages folder, then appvolumes Config>Storage>Upload Templates.

That method never worked for me. That was the reason for my original post.

The method I described above as a workaround to the issue worked every time.

Jul 13, 2021

Hello,

The method described in the doc should. It will be great if you can share the steps you are doing.

Thanks,
-Mani.

Jul 13, 2021

Hi Mani,

I described my process in an earlier comment today, but the steps I used are:

1. In vSphere, upload the migrated appstack VMDK and JSON files to a folder in your datastore other than your packages folder. For example, in my datastore the structure is 'appvolumes>packages', so I uploaded the files into 'appvolumes'

2. Move the files into the correct packages folder. In my case I moved the files from 'appvolumes' into 'appvolumes>packages'

3. In AppVolumes admin console, Inventory -> Applications -> Rescan

That's it.

I did not use Config>Storage>Upload Templates because that did nothing at all.

Regards,

Adam

Apr 14, 2021

Migration of large appstacks fail because the target drive the tool creates is too small (20GB). Is there a way to increase the target drive size?

May 12, 2021

Hello,

It appears that the template size for 2x appstack has been increased. The same process can be followed to increase the template size of the VHD @ C:\Program Files (x86)\VMware\AppCapture\templates\wemcapture.vhd

Thanks,
-Mani,

May 21, 2021

Hello,

The capture process is successful after increasing the VHD size but now the migration fails. Below is the log entry for the migration.

INFO : Not proceeding to calculate size as requested.

INFO : migrating file system: 00 %

INFO : migrating registry

INFO : migrating metadata

INFO : creating meta database..

ERROR: NtOpenKey failed NTSTATUS: 3221225524l

ERROR: NtOpenKey failed NTSTATUS: 3221225524l

ERROR: NtOpenKey failed NTSTATUS: 3221225524l

WARN : could not open plugins.state file

ERROR: hive load failed (Error: 0x3)

ERROR: hive load failed (Error: 0x3)

ERROR: failed to read ico file data: C:\Program Files (x86)\VMware\AppCapture\mnt\{a3d1008e-97c9-47c5-894e-97d23d7201d5}\SVROOT\Windows\Installer\{AC76BA86-1033-FFFF-7760-0C0F074E4100}\_SC_Acrobat.ico

ERROR: icon data retrieval failed for C:\Program Files (x86)\VMware\AppCapture\mnt\{a3d1008e-97c9-47c5-894e-97d23d7201d5}\SVROOT\Windows\Installer\{AC76BA86-1033-FFFF-7760-0C0F074E4100}\_SC_Acrobat.ico

ERROR: hive load failed (Error: 0x3)

ERROR: hive load failed (Error: 0x3)

Apr 06, 2021

Getting Error trying to migrate an appstack

Application Capture Command Line Program

Version 4.0.0.15

Copyright (c) VMware, Inc. All rights reserved.

INFO : creating output disk (copying 00 %)02 %)04 %)07 %)09 %)12 %)14 %)17 %)19 %)22 %)24 %)27 %)29 %)32 %)34 %)37 %)39 %)42 %)44 %)47 %)49 %)52 %)54 %)57 %)59 %)62 %)64 %)67 %)69 %)72 %)74 %)77 %)79 %)82 %)84 %)87 %)89 %)92 %)94 %)97 %)99 %)100 % done)
INFO : preparing output virtual disk for capture
INFO : attaching the migration disk
INFO : unable to migrate
ERROR: failed to migrate data[Error: 0x5e759886]
ERROR: program failed in install mode CmdNew (Error: 0x0)

INFO : cleaning up
INFO : Not proceeding to calculate size as requested.
INFO : migrating file system: 00 %ERROR: failed to copy file vccorlib.lib. Error: 0x70
ERROR: failed to copy folder store. Error: 0x70
ERROR: failed to copy folder x64. Error: 0x70
ERROR: failed to copy folder lib. Error: 0x70
ERROR: failed to copy folder 14.16.27023. Error: 0x70
ERROR: failed to copy folder MSVC. Error: 0x70
ERROR: failed to copy folder Tools. Error: 0x70
ERROR: failed to copy folder VC. Error: 0x70
ERROR: failed to copy folder Enterprise. Error: 0x70
ERROR: failed to copy folder 2017. Error: 0x70
ERROR: failed to copy folder Microsoft Visual Studio. Error: 0x70
ERROR: failed to copy folder Program Files (x86). Error: 0x70
ERROR: failed to migrate file system.ERROR : migrating file system failed

2021-04-06 13:55:19,489 [7] ERROR AppCaptureUI.Avm.AppCapture: Run([C:\Program Files (x86)\VMware\AppCapture\AppCapture.exe]-[/migrate "Data Processing 02-22-2021" /sourcepath "C:\Program Files (x86)\VMware\AppCapture\VolumeMount\Data Processing 02-22-2021_appstacks" /o "C:\Source" ]) failed : -2
2021-04-06 13:55:19,489 [7] ERROR AppCaptureUI.Avm.AvmController: AppCapture::MigrateAppStack([Data Processing 02-22-2021][C:\Program Files (x86)\VMware\AppCapture\VolumeMount\Data Processing 02-22-2021_appstacks][C:\Source]) faield.
2021-04-06 13:55:19,492 [7] DEBUG AppCaptureUI.Common.HttpRequest: HTTP POST -> https://FQDN/cv_api/appstacks/280/unmount
2021-04-06 13:55:20,743 [7] DEBUG AppCaptureUI.Common.HttpRequest: HTTP Response -> {"success":"AppStack is unmounted successfully"}

Apr 13, 2021

Hello,

Error 0x70 indicates that there is no enough space on the disk. Please clean up the destination disk and try again. Also choose VHD and VMDK based on the requirement since choosing both would require twice the disk space for each migrated appstack.

Thanks,
-Mani.

Apr 19, 2021

there is about 100GB free of space and only selecting VMDK. Any other suggestions?

May 12, 2021

Hello,

It appears that the template size for 2x appstack has been increased (from 20GB). The same process can be followed to increase the template size of the VHD @ C:\Program Files (x86)\VMware\AppCapture\templates\wemcapture.vhd

Thanks,
_Mani.