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Comment thread started by Anthony Lepore on App Volumes Migration Utility

Full comments
Mar 19, 2021

We are getting an error when attempting to use the migration tool. We check the box next to the AppStack and the status changes from Ready to Scheduled but once we hit the Migrate button, it immediately turns to Error. The logs only show the following:

Application Capture Command Line Program
Version 4.0.0.15
Copyright (c) VMware, Inc. All rights reserved.

15:28:51 Computer: WS62T5S (WS62T5S.HNE.PROD)
15:28:51 Date-Time: Tuesday, March 2, 2021 15:28:51
15:28:51 Commandline: C:\Program Files (x86)\VMware\AppCapture\AppCapture.exe
15:28:51 Arguments: /prep "C:\Program Files (x86)\VMware\AppCapture\\templates\wemcapture.vhd"

15:28:51 INFO : processing commandline options

Any help will be greatly appreciated.

Mar 19, 2021

Apologies as that is the wrong log. Here are the entries at the end of the log.

2021-03-19 14:13:24,428 [10] DEBUG AppCaptureUI.Common.HttpRequest: HTTP Response -> {"appstack":{"id":177,"name":"UltraCompare v20 Enterprise","name_html":"UltraCompare v20 Enterprise","path":"cloudvolumes/apps","datastore_name":"NFSAppVolP","filename":"UltraCompare!20!v20!20!Enterprise.vmdk","file_location":"[NFSAppVolP] cloudvolumes/apps/UltraCompare!20!v20!20!Enterprise.vmdk","description":"-Licensed enterprise version provisioned on P02","status":"enabled","created_at":"2021-01-07 10:43:49 -0500","created_at_human":"Jan 07 2021","mounted_at":"2021-03-19 12:58:25 -0400","mounted_at_human":"Mar 19 2021","size_mb":660,"template_version":"2.18.0.29","mount_count":63,"assignments_total":3,"attachments_total":2,"attachment_limit":null,"location_count":2,"application_count":1,"application_icons":["/snapvols/177/UltraCompare_-E-.ico"],"volume_guid":"{c3308aa6-000a-4d96-a7b5-13f57fc2157c}","template_file_name":"[vsanDatastore] cloudvolumes/apps_templates/template.vmdk","agent_version":"2.18.0.14U","capture_version":"2.18.0.14","primordial_os_id":2,"primordial_os_name":"Windows 10 (x64)","oses":[{"id":2,"name":"Windows 10 (x64)"}],"provision_duration":"7 minutes"}}
2021-03-19 14:13:24,428 [10] DEBUG AppCaptureUI.Common.HttpRequest: HTTP GET -> https://hnevdipappvol1.hne.prod/cv_api/appstacks/142
2021-03-19 14:13:24,500 [10] DEBUG AppCaptureUI.Common.HttpRequest: HTTP Response -> {"appstack":{"id":142,"name":"UltraEdit v27 Enterprise Lic (W10-1809)","name_html":"UltraEdit v27 Enterprise Lic (W10-1809)","path":"cloudvolumes/apps","datastore_name":"NFSAppVolP","filename":"UltraEdit!20!v27!20!Enterprise!20!Lic!20!(W10-1809).vmdk","file_location":"[NFSAppVolP] cloudvolumes/apps/UltraEdit!20!v27!20!Enterprise!20!Lic!20!(W10-1809).vmdk","description":"","status":"enabled","created_at":"2020-10-05 10:12:35 -0400","created_at_human":"Oct 05 2020","mounted_at":"2021-03-19 08:39:01 -0400","mounted_at_human":"Mar 19 2021","size_mb":996,"template_version":"2.18.0.29","mount_count":1401,"assignments_total":1,"attachments_total":10,"attachment_limit":null,"location_count":2,"application_count":1,"application_icons":["/snapvols/142/UltraEdit_-E-.ico"],"volume_guid":"{4d51b27d-e067-40e7-97e2-e0ceb91eb1d4}","template_file_name":"[vsanDatastore] cloudvolumes/apps_templates/template.vmdk","agent_version":"2.18.0.14U","capture_version":"2.18.0.14","primordial_os_id":2,"primordial_os_name":"Windows 10 (x64)","oses":[{"id":2,"name":"Windows 10 (x64)"}],"provision_duration":"4 minutes"}}
2021-03-19 14:13:24,501 [10] DEBUG AppCaptureUI.Common.HttpRequest: HTTP GET -> https://hnevdipappvol1.hne.prod/cv_api/appstacks/78
2021-03-19 14:13:24,560 [10] DEBUG AppCaptureUI.Common.HttpRequest: HTTP Response -> {"appstack":{"id":78,"name":"WinZip (W10-1809)","name_html":"WinZip (W10-1809)","path":"cloudvolumes/apps","datastore_name":"NFSAppVolP","filename":"WinZip!20!(W10-1809).vmdk","file_location":"[NFSAppVolP] cloudvolumes/apps/WinZip!20!(W10-1809).vmdk","description":"","status":"enabled","created_at":"2019-11-09 08:52:24 -0500","created_at_human":"Nov 09 2019","mounted_at":"2021-03-19 08:39:01 -0400","mounted_at_human":"Mar 19 2021","size_mb":475,"template_version":"2.16.0.93","mount_count":1253,"assignments_total":16,"attachments_total":7,"attachment_limit":null,"location_count":2,"application_count":1,"application_icons":["/snapvols/78/WinZip_21.0.ico"],"volume_guid":"{00a1bcbd-658a-4014-9673-5b3bc5dbb212}","template_file_name":"[SSD7400] cloudvolumes/apps_templates/template.vmdk","agent_version":"2.16.0.18U","capture_version":"2.16.0.18","primordial_os_id":2,"primordial_os_name":"Windows 10 (x64)","oses":[{"id":2,"name":"Windows 10 (x64)"}],"provision_duration":"12 minutes"}}
2021-03-19 14:13:26,416 [3] DEBUG AppCaptureUI.Common.HttpRequest: HTTP POST -> https://hnevdipappvol1.hne.prod/cv_api/appstacks/88/mount
2021-03-19 14:13:26,585 [3] ERROR AppCaptureUI.Common.HttpRequest: GetResponse Fails
System.Net.WebException: The remote server returned an error: (400) Bad Request.
at System.Net.HttpWebRequest.GetResponse()
at AppCaptureUI.Common.HttpRequest.GetResponse()
2021-03-19 14:13:26,587 [3] ERROR AppCaptureUI.Avm.AvmCommunicator: SendRequest(eVolumeMount-eAppStack-88-id=88&uuid=E4D21800-BE29-11E7-8B02-E368981A2700&ip=172.31.22.248) failed.
2021-03-19 14:13:26,587 [3] ERROR AppCaptureUI.Avm.AvmController: AvmCommunicator::MountVolume([eAppStack]-[88]) failed.
2021-03-19 14:13:26,587 [3] ERROR AppCaptureUI.Avm.AvmController: AvmController::MountVolume([eAppStack][88][BeyondCompare v4 (W10-1809)]) faield.

Mar 22, 2021

Hello,

It looks like mounting the appstack VMDK has failed. Can you confirm if the VM that has this tool installed can access the datastore holding the appstack VMDKs?

Thanks,
-Mani.

Aug 04, 2021

Hello,

The same phenomenon is occurring.

>It looks like mounting the appstack VMDK has failed.
>Can you confirm if the VM that has this tool installed can access the datastore holding the appstack VMDKs?

How should I check specifically?
Any help is welcome.

The logs is following:

2021-08-04 12:50:04,291 [10] DEBUG AppCaptureUI.Common.HttpRequest: HTTP POST -> https://mavm11.city.local/cv_api/appstacks/53/mount
2021-08-04 12:50:04,585 [10] ERROR AppCaptureUI.Common.HttpRequest: GetResponse Fails
System.Net.WebException: リモート サーバーがエラーを返しました: (400) 要求が不適切です
場所 System.Net.HttpWebRequest.GetResponse()
場所 AppCaptureUI.Common.HttpRequest.GetResponse()
2021-08-04 12:50:04,588 [10] ERROR AppCaptureUI.Avm.AvmCommunicator: SendRequest(eVolumeMount-eAppStack-53-id=53&uuid=42249847-ca33-ba2d-f0af-3e112b9eaad5&ip=172.16.9.41) failed.
2021-08-04 12:50:04,588 [10] ERROR AppCaptureUI.Avm.AvmController: AvmCommunicator::MountVolume([eAppStack]-[53]) failed.
2021-08-04 12:50:04,588 [10] ERROR AppCaptureUI.Avm.AvmController: AvmController::MountVolume([eAppStack][53][50001APP-update]) faield.
2021-08-04 12:50:17,085 [10] DEBUG AppCaptureUI.Common.HttpRequest: HTTP POST -> https://mavm11.city.local/cv_api/appstacks/53/mount
2021-08-04 12:50:17,257 [10] ERROR AppCaptureUI.Common.HttpRequest: GetResponse Fails
System.Net.WebException: リモート サーバーがエラーを返しました: (400) 要求が不適切です
場所 System.Net.HttpWebRequest.GetResponse()
場所 AppCaptureUI.Common.HttpRequest.GetResponse()
2021-08-04 12:50:17,257 [10] ERROR AppCaptureUI.Avm.AvmCommunicator: SendRequest(eVolumeMount-eAppStack-53-id=53&uuid=42249847-ca33-ba2d-f0af-3e112b9eaad5&ip=172.16.9.41) failed.
2021-08-04 12:50:17,257 [10] ERROR AppCaptureUI.Avm.AvmController: AvmCommunicator::MountVolume([eAppStack]-[53]) failed.
2021-08-04 12:50:17,257 [10] ERROR AppCaptureUI.Avm.AvmController: AvmController::MountVolume([eAppStack][53][50001APP-update]) faield.
2021-08-04 12:50:17,257 [10] DEBUG AppCaptureUI.Common.HttpRequest: HTTP POST -> https://mavm11.city.local/cv_api/appstacks/347/mount
2021-08-04 12:50:17,615 [10] ERROR AppCaptureUI.Common.HttpRequest: GetResponse Fails
System.Net.WebException: リモート サーバーがエラーを返しました: (400) 要求が不適切です
場所 System.Net.HttpWebRequest.GetResponse()
場所 AppCaptureUI.Common.HttpRequest.GetResponse()
2021-08-04 12:50:17,615 [10] ERROR AppCaptureUI.Avm.AvmCommunicator: SendRequest(eVolumeMount-eAppStack-347-id=347&uuid=42249847-ca33-ba2d-f0af-3e112b9eaad5&ip=172.16.9.41) failed.
2021-08-04 12:50:17,615 [10] ERROR AppCaptureUI.Avm.AvmController: AvmCommunicator::MountVolume([eAppStack]-[347]) failed.
2021-08-04 12:50:17,615 [10] ERROR AppCaptureUI.Avm.AvmController: AvmController::MountVolume([eAppStack][347][50003APP_2021_05_13]) faield.